YOUR COACH'S COMMITMENT TO YOU

Confidentiality

All Client information will be kept strictly private and confidential in accordance with GDPR regulations and our Privacy Policy (see website). Your personal details and medical information will not be made available to 3rd parties without your permission

Recommendations

Using judgment, experience and knowledge, I will (as Coach) design a program of exercise for you (as Client) that will take into account your personal goals, fitness levels, limitations and exercise preferences.

I may also offer lifestyle advice and industry insights that I believe will help you achieve your personal goals.

As Coach I will regularly monitor your progress and the program will be revised and adjusted accordingly. All alterations will be subject to Client and Coach agreement

Referral

I intend to work with you within the scope of my knowledge and competencies as a British Triathlon Level 2 Coach. Should I believe it is in your best interests to see another health professional, I will refer you appropriately.

CLIENT'S RESPONSIBILITIES

Disclosure of information

All Clients will need to sign a Physical Activity Readiness Questionnaire (PARQ) prior to commencing a programme. Please disclose all relevant health information and keep me updated and informed of any changes to your health status. This includes all medical conditions; physical and mental, injuries, allergies, and medication you are taking. If necessary, you may need to seek clearance from your doctor before participation in the exercise programme I recommend.

Fitness Testing

To enable the Coach to assign safe but challenging training zones, Clients will be asked to complete a threshold test at the outset (first few weeks of the plan) and potentially intermittently thereafter. It is your responsibility to perform these within your capabilities and to consult with the Coach beforehand should you have any concerns regarding their safe execution.

Accepting potential risks

It is the responsibility of the Client when conducting sessions prescribed within the Training Plan that they do them safely and in the correct format. If there are doubts or questions relating to any part of the training plan the Client should consult with the Coach beforehand to ensure the risk is managed and minimised. It is vitally important to select safe training venues, to wear appropriate clothing and to use approved equipment that is in good working order

Whilst for most people exercise is hugely positive with many health benefits, it is not entirely risk free. For this reason, all Clients will need to sign a PARQ prior to commencing an exercise programme

Communication and Commitment

While your Coach will give you the tools and encouragement to reach your goals, ultimately you will need to assume responsibility for making the required changes. We can best help you with this process if you keep us fully informed of any issues that arise. If you have any questions or concerns, please don’t hesitate to contact us

COACHING TERMS AND CONDITIONS

The Coach

Representative (s) of the Company providing coaching services

The Company

Triforia Ltd

The Client

The individual (s) in receipt of services provided by the Company. On agreeing to these Terms and Conditions the Client consents to become contracted to Triforia Ltd and not the assigned Coach

General

These terms and conditions relate to any services supplied by Triforia Ltd. Said services are initiated once a Client-Coach Agreement has been agreed and signed

All articles, reports, training plans and images, whether in print or online, are the property of Triforia Ltd and are provided for fair use by the customer only.

Whilst we strive to ensure that all information provided by the company is as accurate as possible, we accept no liability for any errors or omissions. None of the information provided should be considered medical advice. Specific medical advice should always be obtained from a professional licensed health care practitioner.

Although we take every reasonable measure to ensure your welfare, you participate in all services provided by the company at your own risk

Coaching is an ongoing arrangement between the Client and the Coach, providing coaching services for endurance sports on a week-to-week basis for a monthly fee.

Minimum Term

The coaching is provided to you for a minimum period of three months, unless explicitly agreed otherwise. Once the Minimum Term has been completed the Agreement becomes open-ended and will run until the Client notifies the Coach in writing of its intention to Cancel

Fees

The monthly fee is payable in advance by standing order. A monthly receipt to acknowledge payment can be requested. If payment is not received, you will receive a polite reminder. If payment is not received within seven days of the reminder, Triforia Ltd reserves the right to suspend the coaching.

Cancellation Policy

Beyond the Minimum Term a one-month cancellation notice period is required unless otherwise agreed. Written notice to be emailed to alex@triforia.co.uk

Force Majeure

Where the provision of services is delayed, prevented or negatively affected as a result of force majeure Triforia Ltd cannot accept liability or pay any compensation. Here force majeure references any event which could not be foreseen or avoided. Such events may include but are not restricted to states of emergency (war, riot, natural disaster), defaults and force majeure of suppliers, deliverymen or other third parties; disturbances of power, electricity, internet, computer or telecoms; computer viruses, strikes, transport problems, bad weather conditions and work stoppages, or any similar event outside our control.

One-to-One Sessions

Individual training sessions are not included in the cost of the monthly coaching service and will be billed separately (see table below). It must be paid for prior to the agreed date and time of the session. Unforeseen circumstances may arise which require our session to be rescheduled. In this event the following policy will apply:

If the Coach cancels or runs late

If the Coach is forced to cancel a session giving you more than 24 hours’ notice it will be rescheduled as soon as practicable
If the Coach is forced to cancel a session within 24 hours a new session will be arranged at no charge to you (where possible extra time will be added)
If the Coach starts a session late, they will extend the session time accordingly or make it up at a future date, whichever is most convenient

If the Client cancels or runs late

If you cancel your session with less than 24 hours’ notice or fail to show you will be required to pay 100% of the session fee.
If you (the client) are late to a session, I will do my best to get the most out of the remaining time left in the session as I may be unable to run over time due to previously arranged client commitments.

Contact
To reschedule or if you are running late, please contact Triforia Ltd ASAP by:

Option 1: Texting or calling 07740 438162 and leaving a message

Option 2: Emailing us at alex@triforia.co.uk

Being prepared for your session:

To get the most out of your session we recommend you have a small snack or light meal at least 60 mins before your workout. Start well hydrated and avoid alcohol prior to training. If you are feeling unwell before your session, please contact us.

Bring a water bottle, wear appropriate clothing and footwear (ask if you are unsure) and be ready at the appointed time.

Subscriptions and One-to-One Packages

Payment options:

One-On-One Sessions: Bank transfer no later than the day of training

Monthly Subscription: Standing Order on the agreed date each calendar month

Waiver

I, the undersigned participant in Triforia Ltd coaching, certify that I have a sufficient level of fitness to participate in the prescribed training sessions and that I have not been advised otherwise by a qualified medical person.
I am aware that running is potentially a hazardous activity in an uncontrolled open course environment and carries the potential for serious injury or death.
I agree to assume all risks associated with Triforia Ltd training sessions and all related activities, including, but not limited to: extreme physical exertion; falls; contact with other participants, event equipment, road conditions, vehicular traffic and the effects of bad weather. Additional risks are described in the accompanying List of Possible Hazards*

Release of Liability

Having carefully read the above waiver and fully understood the risks in consideration of my participation in Triforia Ltd prescribed training sessions and all activities incident thereto; I hereby take action for myself and anyone entitled to act on my behalf as follows:

Waive, release and discharge from any and all liability for my death, disability, personal injury, property theft or actions of any kind however caused which may hereafter accrue to me the following entities or persons: Triforia Ltd and its Coaches, Directors, employees and representatives.
Indemnify and hold harmless the entities or persons mentioned above from any and all liabilities or claims made as a result of participation in Triforia Ltd prescribed training plans and sessions, whether caused by negligence or otherwise.

I certify that I have read and agree to all of the terms and conditions stated on this form. I acknowledge that this accident waiver and release of liability contract will be used by Triforia Ltd and that it will govern my actions and responsibilities when undertaking Triforia Ltd training sessions and shall be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law. I recognise and understand all the terms and conditions set between my Coach and myself and agree to follow all the guidelines set out. I have read this entire contract and understand its content without exception.

List of Possible Hazards*

The following is a partial list of hazards often associated with training for triathlon, duathlon, bike racing, running, swimming, and other such endurance events:

Falls and collisions with other athletes or vehicles resulting in broken bones, sprains, strains, contusions, and equipment damage. Drowning during open water/pool swimming. Saddle sores, neck and back pain, and hand numbness related to bicycle riding or repetitive motion or other cycling specific ailments. Tendinitis and bursitis, muscle strains and/or tears. Upper respiratory infections associated with heavy training loads. Heart attack and other heart-related symptoms. Gastrointestinal problems such as diarrhoea, constipation (due to dehydration issues). Blood in urine or issues trying to urinate, high ketones or protein levels. Anaemia, fatigue, difficulty sleeping, and exposure to pollution, weight loss, immune system issues due to improper recovery and nutritional needs. Reactions to chlorine: possible ear infections, excessive dry skin (worse in cold climates), change in hair colour, and nasal infections.